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HPE H39Q3E, Pointnext Tech Care Basic Service-Extended Service Agreement-5 Years-On-Site

$1,811.60$6930.00Save: 73.86%
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  • Brand: Hewlett Packard Enterprise
  • Model: 99X359857
The HPE Pointnext Tech Care warranty (H39Q3E) is designed to provide operational support for HPE hardware and software products. It goes beyond traditional support by offering direct access to specialists, technical guidance, and multiple support channels like telephone, forums, incident logging, and chat. This warranty helps IT teams focus on innovation and efficiency, reducing risk and maximizing productivity. With the HPE Tech Care warranty, IT professionals, businesses, and organizations can enhance their operational efficiency, reduce downtime, and ensure optimal performance of their HPE hardware and software products. Get proactive support, technical guidance, and access to specialized experts to streamline your IT operations and drive business growth. Invest in the HPE Pointnext Tech Care warranty (H39Q3E) to stay ahead in the constantly evolving technology landscape.

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HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

For HPE products that are supported by HPE InfoSight (list available in the following link), HPE provides support and advice for the setup, configuration, and usage of HPE InfoSight.

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