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HPE HY4U1E, Pointnext Tech Care Basic Service-Extended Service Agreement-3 Years-On-Site


Out of Stock


  • Part No.: HY4U1E
  • Vendor: https://www.hpe.com
  • View all products from: HPE
  • Warranty:
  • Gross Weight: 0
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The HPE Pointnext Tech Care provides operational support for HPE hardware and software products, enabling IT teams to focus on business growth. With 24/7 telephone support, online chat, and forums, customers can access specialist guidance for efficient operations and risk reduction. The 3-year on-site warranty covers HPE Proliant DL360 Gen10 Plus for comprehensive hardware support. Ideal for IT professionals seeking reliable technical assistance for seamless operations.
Sold and Shipped by: Zotim
  • $1,483.24

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Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility."

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

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