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Fortinet FC-10-0060F-247-02-36, FortiCare Support-3 Year-Service-24x7-Techincal


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  • Part No.: FC-10-0060F-247-02-36
  • Vendor: https://www.fortinet.com
  • View all products from: Fortinet
  • Warranty: 3 Year
  • Gross Weight: 0
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Fortinet FortiCare Support Services offer tailored support for your Fortigate-60F, with phone support, technical assistance, and essential firmware updates. Choose from 24x7 or Advanced Support Engineer options to enhance your deployment and operations. The Fortinet FortiCare Support Services provide critical support for your Fortigate-60F deployment. With two levels of support available – 24x7 and Advanced Support Engineer (ASE), you can ensure faster ticket resolution and enhanced services. These services are designed to meet the needs of organizations of all sizes, ensuring successful deployment and business continuity. In addition, the Account-Based Services category offers designated support engineers, logistics support, training, and flexible service points. By engaging with this program, you can optimize your deployment processes, improve operations, and accelerate recovery times. Choose between the Enterprise and Service Provider programs to meet your specific needs. Professional Services from Fortinet bring technical experts to your project or initiative, providing on-site or remote assistance. Whether you need additional resources or specialized expertise, this service is tailored to help you get started quickly and efficiently. When planning for hardware faults, Fortinet offers Premium RMA options for quick parts delivery, engineer support, or self-disposal services. Ensure minimal downtime and efficient hardware maintenance with these comprehensive support options.
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  • $657.17

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FortiCare Support Services Overview

We know that the Fortinet Security Fabric is critical to your business, so we at Fortinet are dedicated to ensuring your deployment is successful and helping you achieve business continuity. FortiCare Services are tailored to meet your deployment and operations needs, no matter your organization's size or where you are in the world.

Device FortiCare

FortiCare device-based support is the foundation of the support services, providing firmware updates, technical support, and foundational FortiGuard subscriptions for dynamic policies. Two levels are available: 24x7 and Advanced Support Engineer (ASE). ASE provides higher ticket servicing for faster starts and ticket resolution.

Account-Based Services

These Advanced Services compliment Device FortiCare by providing a designated support engineer and logistics support, alongside training and flexible service points. Our team learns about your processes and deployment and shares knowledge, resulting in better operations and faster recoveries. There are two programs: Enterprise & Service Provider.

Professional Services

We know that you want to get started quickly, and sometimes just need some extra resources. Fortinet Professional Services brings technical experts into your project, staffing, or other initiative planning whether remote or on-site.

Premium RMA

Planning for hardware faults can be difficult, and Fortinet has some options to help. When space is tight, plan on four-hour parts delivery. When you need help with a physical swap, choose four-hour parts with an engineer. We also have Secure RMA when you want to self-dispose.

Fortinet FortiCare Support - 3 Year - Service - 24 x 7 - Technical

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