loader
Seen it cheaper? Ask us for a Deal.
Live chator call1300 945 791.Promotions
  • All Products
  • All Categories
  • All Brands

logo

mode

LENOVO 5WS0E97215, TP HALO 4YR ONSITE UPGRADE FROM 3YR ONSITE (VIRTUAL)


Out of Stock


  • Part No.: 5WS0E97215
  • Vendor:
  • View all products from: Lenovo
  • Warranty: 4 year
  • Gross Weight: 0
Fast Shipping for Orders confirmed Before 1PM
Sold and Shipped by: Zotim
  • $233.64

Add to Wish List

Ask for a price match
Chat with us
07 21024808
4 Year Lenovo™ Onsite Support (Add-On)
 
This is an add on service, and not the actual warranty.
This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

How does it work?

Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place. 
 
Lenovo’s Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.
 
Product image

Onsite Service Level

Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.   
 
If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.   
 
The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.
Product image

Customer Benefits

Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399   

At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses   

Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides   

Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)   

Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days   

Saving IT resources (time and money) by having Lenovo support available to address the customer`s issues quickly

Zotim is a trading name of Zcompute Pty Ltd (ABN 94 613 746 535) — © 2025 Zcompute Pty Ltd. All rights reserved.